Course overview

Course details

  • Introduction & Objectives

    What the session is about, your own global-communication challenges, and the outcomes you’re looking for

  • Virtual Communication Tools 1

    Discussion, illustration and demonstration of the essentials of the interpersonal communication process

  • Virtual Communication Tools 2

    Global team-working – the challenges arising from working in global groups, including the absence of visual clues

  • Leading Virtual Teams 1

    Core skills for virtual-team leaders part 1 – from self-awareness and balance to insight, accountability and optimism

  • Leading Virtual Teams 2

    Core skills for virtual-team leaders part 2 – from responsibility, empathy and relationships to behaving flexibly

Learning Outcomes

  • You’ll have learnt the skills necessary to make their communications with global colleagues work, whatever the communication setting.
  • You’ll know how to deliver clear messages via remote technologyrun effective virtual meetings and build rapport.

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