Critical thinking training helps teams make better decisions by questioning assumptions, evaluating evidence, and avoiding the cognitive biases that can distort judgement. Through practical, instructor-led sessions, participants learn how to think more systematically, challenge flawed reasoning, and bring greater clarity, rigour, and objectivity to workplace decisions.
How to recognise and counteract the shortcuts our brains use to get quick responses known as “automatic thinking”
Fight past stubbornness; acknowledge ingrained beliefs and consider alternative perspectives
Focus on facts and logic rather than putting your faith in principles or beliefs that have no basis in truth
Realise that when we conjure up a memory of the past, we use our imaginations to colour and fill in detail
Avoid logical fallacies through logical argument, thus making a hard-hitting and persuasive case
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Your team will develop a more disciplined approach to analysing information, testing assumptions, and making decisions based on evidence rather than instinct or habit. Participants learn how to recognise common cognitive biases, challenge weak arguments, and think more clearly under pressure, which supports better problem-solving, stronger judgement, and more robust workplace discussions.
Yes. The course is suitable for professionals at different levels, from individual contributors to managers and senior leaders, because critical thinking is essential wherever people need to interpret information, solve problems, or make sound decisions. The delivery can also be tailored to the seniority, function, and context of your audience so the learning feels practical and relevant to their day-to-day work.
Absolutely. This critical thinking training can be delivered either in person or online, depending on your team’s location, schedule, and preferred format. In both formats, the course remains practical, interactive, and focused on applying critical thinking tools to real workplace situations.
Yes. The course can be tailored to your organisation’s goals, team challenges, and business context so the training feels directly relevant to the kinds of decisions your people make every day. This may include adapting examples, exercises, and discussion topics around your industry, communication culture, and decision-making environment.
The duration depends on the format and depth of tailoring required. It can be delivered as a focused workshop, a series of shorter live sessions, or a broader programme, depending on your team’s needs and availability.
This course can be delivered in person or live online, depending on your team’s location, schedule, and learning preferences. We can run it as a private workshop for a team, a tailored in-house session, or a virtual instructor-led course, and the format can be adapted to suit your organisation’s goals and working environment.
Pricing depends on factors such as group size, delivery format, session length, and the level of customisation required. We provide tailored proposals so organisations can choose the format that best matches their objectives, audience, and budget.
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The founder and CEO of Working Voices, Nick Smallman has been at the top of his profession for 25 years. Advising global blue-chip clients on engagement, productivity, and retention, he counsels leaders on increasing revenue via simple cultural adjustments.
Overseeing the successful expansion of Working Voices across the UK, the US, Asia, and the Middle East, Nick supports the leadership and communication capabilities of clients in a wide range of sectors. In particular, he has advised companies such as JP Morgan, Barclays, Sony, Nomura, M&S, and Blackrock for more than 15 years.
Developing his reputation for thought leadership, in recent years Nick has been leading work on The Sustainable Human, the subject of his forthcoming book. A concept unique to Working Voices, The Sustainable Human offers a package of solutions focusing on leadership enablement, future skills, and cultural harmony.
Working closely with HR specialist Mercer, Nick has developed solutions to four key modern workplace challenges:
“I’m excited to share the conclusions of three years of research that, if implemented, can make an immediate practical difference to leaders and their organisations.”
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