Assertiveness is all about using good communication skills to reduce conflict, build self-confidence and enhance relationships. It’s about the ability to express your opinions, needs and feelings without hurting the feelings of others.
Frequently, we feel inhibited about being assertive: worrying about how we will be perceived by others.
This course is designed to equip you with the tools to help you overcome those fears and encourage you to demonstrate positive, assertive behaviour.
The course is built around the ten fundamentals of assertiveness and by the end of the course, you will be able to:
- Delegate effectively
- Work better to deadlines
- Communicate effectively with subordinates, peers and managers
- Display greater confidence and self-esteem
A fun, stimulating and eye-opening seminar is followed by focused 1:1 coaching for each delegate.
If you want to be able to state your opinions effectively without offending people and be more confident in your communication, this is the course for you.